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Legal

Privacy Policy

Last updated: June 2025


At Mithila Kriti, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

Personal Information

When you make a purchase or create an account, we collect your name, email address, phone number, shipping address, and payment information.

Usage Data

We automatically collect certain information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on pages.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.

2. How We Use Your Information

Order Processing

To process and fulfill your orders, send order confirmations, and provide customer support.

Communication

To send you updates about your orders, respond to your inquiries, and send promotional offers (only if you opt in).

Improvement

To analyze usage patterns and improve our website, products, and services.

Legal Compliance

To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments (Razorpay), and delivering orders.

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes.

No Selling

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology and processed securely through Razorpay.

5. Your Rights

Access

You have the right to access the personal information we hold about you.

Correction

You can request correction of inaccurate or incomplete information.

Deletion

You can request deletion of your personal data, subject to certain legal obligations.

Opt-Out

You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails.

6. Cookies Policy

Our website uses cookies to provide a better user experience. You can control cookie settings through your browser. However, disabling cookies may affect some features of our website.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Mithila Kriti

📧 support@mithilakriti.com

📞 +91 79031 74691

📍 Darbhanga, Bihar, India